MyoFibreHow can we help?
Email [email protected] and you’ll hear back from a real person, usually within two working days. It helps to say which iPhone and iOS version you have.
Common questions
How do I back up my training?
In MyoFibre, open More, then Backup and restore, and tap Download backup. Keep the file somewhere safe, like iCloud Drive or your computer. The app also keeps automatic safety snapshots on your phone.
How do I restore a backup or move to a new phone?
Open More, Backup and restore, then Restore from backup and choose your file. Restoring adds what’s missing and never deletes anything already there.
I used the web version. How do I move to the iPhone app?
In the web version, download a backup (More, Backup and restore). Then install MyoFibre from the App Store, open More, Backup and restore, and restore that file. All your sessions, routines and weigh-ins come with you.
How do I manage or cancel Pro?
In the iPhone app, Pro is billed by Apple. On your iPhone open Settings, tap your name, then Subscriptions, and choose MyoFibre. Cancel any time up to 24 hours before it renews, and Pro stays on until the end of the period you paid for. Lifetime is a one-off purchase with nothing to cancel.
I bought Pro but it isn’t showing
Open the Pro screen in MyoFibre and tap Restore purchases, making sure you’re signed in with the same Apple ID you bought it with.
How do I get a refund?
Apple handles all payments, so refunds are requested from Apple at reportaproblem.apple.com.
How do I delete my data?
Your data only exists on your phone. To remove it, open More and tap Erase all data on this device, or simply delete the app. We hold no copy, so there’s nothing for us to delete.
Is my training data private?
Yes. There’s no account, no ads and no tracking, and your training never leaves your phone unless you export or share it yourself. Read the privacy policy.
More answers are in the FAQ. MyoFibre is a training log, not medical advice: see health and safety.